FRAUD & ABUSE POLICY
Empire Club LLC reserves the right to suspend or cancel orders, deny refunds, and restrict accounts if fraud, abuse, excessive disputes, or policy violations are detected.
We may provide documentation to payment processors and card networks in cases of disputes or suspected misuse.
Last updated: January 13, 2026
FAQ
HOW IS THE QUALITY OF OUR WATCHES?
OUR WATCHES ARE MADE FROM PREMIUM MATERIALS, INCLUDING ROBUST STAINLESS STEEL, REINFORCED MINERAL OR SAPPHIRE GLASS, AND PRECISE QUARTZ MOVEMENTS.
EACH MODEL GOES THROUGH INDIVIDUAL QUALITY CONTROL TO ENSURE DURABILITY, ACCURACY, AND A HIGH-QUALITY FINISH.
HOW LONG DOES SHIPPING TAKE?
DELIVERY TAKES 7–10 DAYS AFTER PAYMENT CONFIRMATION.
DUE TO HIGH DEMAND, SLIGHT DELAYS MAY OCCASIONALLY OCCUR.
ALL SHIPMENTS ARE INSURED AND PROVIDED WITH A TRACKING NUMBER.
OUR CUSTOMER SUPPORT IS AVAILABLE 24/7.
WHICH PAYMENT METHODS ARE AVAILABLE, AND IS PAYMENT SECURE?
YOU CAN PAY BY CREDIT CARD, PAYPAL, OR OTHER PAYMENT METHODS AVAILABLE AT CHECKOUT.
ALL PAYMENTS ARE PROCESSED USING MODERN ENCRYPTION TECHNOLOGY AND ARE COMPLETELY SECURE.
HOW DO RETURNS AND WARRANTY WORK?
YOU HAVE A 14-DAY RETURN PERIOD.
THE WATCH MUST BE UNWORN AND IN ITS ORIGINAL PACKAGING.
ALL MODELS COME WITH A 12-MONTH WARRANTY AGAINST MANUFACTURING DEFECTS, AND OUR SUPPORT TEAM IS AVAILABLE TO ASSIST YOU WITH ANY SERVICE REQUEST.
